# Newbie help please! **URL:** \ **Category:** Questions\ **Created:** [December 2, 2024, 4:41pm UTC](https://wled.discourse.group/t/newbie-help-please/13473 "2024-12-02T16:41:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Leflep](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@Leflep](https://wled.discourse.group/u/Leflep)\ **Post date:** [December 2, 2024, 4:41pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/1 "2024-12-02T16:41:08Z")
I connect an ESP32 board to my computer. It will load the WLED install fine and then I connect it to the WiFi. All fine. Then I click on visit the device and it times out saying 192.168.68.100 took too long to respond. My router address is 192.168.1.254 if this is relevant. Any advice would be greatly appreciated. ---
**Author:** ![divsys](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@divsys](https://wled.discourse.group/u/divsys)\ **Post date:** [December 2, 2024, 5:02pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/2 "2024-12-02T17:02:14Z")
What version of WLED are you running What ESP board? How did you do the WLED install? What router do you have? Are you sure you’ve got the correct SSID and password for your router in WLED? Look for an access point on your phone/tablet that shows “WLED-AP”. If you see that, then WLED didn’t connect to your router and went into AP mode. You connect to that AP and then configure WLED properly. If your router is showing WLED connecting, watch out for routers that dynamically switch between 2.4/5Ghz. ESP32 is 2.4Ghz only. ---
**Author:** ![Leflep](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@Leflep](https://wled.discourse.group/u/Leflep)\ **Post date:** [December 2, 2024, 5:23pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/3 "2024-12-02T17:23:52Z")
Many thanks for replying so quickly. I’ve installed version 0.14.4 The ESPBoard says ESP32-WROOM -32D The installation was done over the USB C connection on the ESP board. When I enter the password for the wireless connection to the WiFi network it seems happy with that. I’m afraid that I don’t quite understand how to look on my phone for an access point. I assume that this is in settings? I fear that one of the things that is obvious is that I am way out of my depth but I am grateful for your patience. Peter ---
**Author:** ![divsys](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@divsys](https://wled.discourse.group/u/divsys)\ **Post date:** [December 2, 2024, 5:32pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/4 "2024-12-02T17:32:43Z")
When WLED doesn’t make a WiFi connection to your router, it defaults back to AP (Access Point) mode. Essentially it creates a new mini-router (WiFi hot-spot). If you go into your phone/tablet and look for new Wifi connections (like you would at a coffee shop or the airport), you’ll see one labelled “WLED-AP”. Connect to that and you should be asked to sign in to WLED. That will take you to the configuration page for WiFi in WLED (or into the WLED GUI if you wish). ---
**Author:** ![Leflep](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@Leflep](https://wled.discourse.group/u/Leflep)\ **Post date:** [December 2, 2024, 5:43pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/5 "2024-12-02T17:43:28Z")
Thanks again for your help. I was looking in the right place! There is no ‘LED-AP’ listed, but there is a new entry of ‘SNS/AgEQBAwAAAAOWCTfLgA=‘.when I try to connect to this it says’ No internet’. ---
**Author:** ![divsys](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@divsys](https://wled.discourse.group/u/divsys)\ **Post date:** [December 2, 2024, 5:51pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/6 "2024-12-02T17:51:28Z")
If the AP fires up, it will be called “WLED-AP”. What you listed doesn’t look like any thing to do with WLED. Try turning off your router and reboot WLED. That will force it into AP mode and you should be able to connect via your phone (find WLED-AP). You can then turn your router back on and see if a “Scan Network” in WLED Config-\>WiFi Connections can see your network. ---
**Author:** ![Leflep](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@Leflep](https://wled.discourse.group/u/Leflep)\ **Post date:** [December 2, 2024, 7:19pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/7 "2024-12-02T19:19:01Z")
I have done what you advised 3 times and there is no WLED-AP appearing in the WiFi list. I think I have got a dud board. I really appreciate your help-thanks Perer ---
**Author:** ![divsys](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@divsys](https://wled.discourse.group/u/divsys)\ **Post date:** [December 2, 2024, 7:32pm UTC](https://wled.discourse.group/t/newbie-help-please/13473/8 "2024-12-02T19:32:48Z")
Also possible you have a bad flash of that board. If you can, try the esptool method of flashing (KB: [Installing WLED](https://kno.wled.ge/basics/install-binary/) ). For me, that gives some live feedback of what’s going on. There’s also a bunch of settings to see the version of ESP chip you have and other useful info. Hooking the board up to a serial monitor is also useful, as it gives some feedback during the boot up process after the chip is flashed. ---
**Author:** ![Jinx](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@Jinx](https://wled.discourse.group/u/Jinx)\ **Post date:** [December 3, 2024, 2:29am UTC](https://wled.discourse.group/t/newbie-help-please/13473/9 "2024-12-03T02:29:17Z")
> [@Leflep](#): > > Then I click on visit the device and it times out saying 192.168.68.100 took too long to respond. My router address is 192.168.1.254 if this is relevant Something does not sound right there. You can’t have your router on a different subnet then the Esp32 You posted your routers subnet as being ‘1’ and the controllers being ‘68’ Are you sure about this?