I have no data signal on any of the out puts on a new dig-quad

I’m setting up a new dig-quad that I received last Christmas and I’m not getting any data signals from any of the 4 data terminals and am wondering if I’m missing something Ican have it replaced it just takes longer than I have for this setup I have used other controllers and this is the first time I’ve come across an issue that I cannot get past thanks for any help

You did check your led pins are correct?

I have I have no issues if I’m just connected to a esp32 on a development board