WS2812 8x32 text scrolling issue

hi - just purchased one of the popular 8x32 ws2812 led matrix - set it up correctly but the text goes vertical and wraps around, and it’s totally illegible. The preview shows text scrolling left to right without issue. What can I do to rectify? I have a 16x16 panel which doesn’t have this problem, but it’s a square so if it was wrong I could simply turn it around.

We would like seeing a picture of that issue.
As well as a screenshot of the actual settings (2D settings)

Incorrect panel set-up.

Got my X and Y co-ords mixed up, and assumed the serpentine was horizontal rather than vertical. Nothing more than that, but would of liked to of seen the same effect in the LED preview…