Help Can't connect to strip

I’m a noob to wled and I’m really struggling.

I bought an athom controller, and can connect to it fine, and a wled strip from eBay. The app loads in the browser no issue.

However, all I can get from the strip is the attached. Nothing I do in the app seems to change the lights at all.

Does anyone know how I might go about diagnosing the problem?

Thank you

Post a pic of your LED Preferences page.

I would also try setting it for something like 10 LEDs to see if you can get 10 of them working.

If they do, then you likely are dealing with an inadequate power issue. Could be due to not turning off the brightness limiter or setting it to a higher value and or not injecting power at the far end of the strip. Hard to say w/out seeing your settings.

What controller, connected how, what power supply

Now sorted. Ordered a new led strip…worked perfectly first time.

@Hamd01 woudt you like to provide further infos as it dident work on the First one
What Stripes are involved in this projekt

Sure. I was using a strip from Amazon uk;

TOPAI WS2812B RGB LED Pixel Strip 1M 144LEDs, SMD 5050 IC 5V Individually Addressable White PCB IP20 NO-Waterproof Cuttable Smart Flexible LED Lighting

Alongside an Athom WLED High Power Addressable LED Strip Controller

I spent a good 3 hours by the end of it, trying to get the controller to operate the strip. I must have tried every setting possible, but I couldnt get anything to happen on the strip. Effects…colour changes, nothing worked, except power on/off. Just a few LEDs were lit.

I gave up on it, but as a last ditch effort, ordered a new strip…exactly the same strip I already had. It arrived, I plugged in, and it worked absolutly perfectly…straight away. I dont know why the first strip didnt work, I can only assume a manufacture fault.

See above, the issue was a broken strip.